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Went Out Of Business Without Notification, January 8, 2007
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Reviewer: Anonymous
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Anonymous
saw things this way
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Overall Grade
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(1) |
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Pros:
None
Cons:
Lacks integrity and honesty
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I ordered +$3,000 of furniture in September, from the downtown Chicago store, recognizing it would take 12-14 weeks for delivery. I called every few weeks to ensure order processing was moving along...each time, I was told to relax and that everything was moving along smoothly. Mid-December, I was told all items had arrived except for one. When I asked for delivery of what was in, I was told they'd prefer to wait and do all at once. I called back 3 days later and the phone just rang and rang....Suspicious, I tracked down a number for the franchisor and confirmed the store closed down abruptly. Not only did I have to deal with getting a refund for the 50% down from the credit card, but I had to begin the entire furniture-buying process again. I will not have any furniture when I deliver in a couple of weeks thanks to the lack of honesty and integrity of the franchisee in Chicago. :angry:
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