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View Full Version : Exchanges to HA in Canada?



EllasMum
07-27-2006, 10:33 PM
Has anyone returned anything to Hanna Andersson for exchange using their Canadian returns mailing address? I bought a playdress and loose leggings for DD but I think I went too small on the leggings. I know I have to pay for postage to return the item to them (at their Canadian address) but do they then turn around and charge you for the shipping to send back your exchanged item? Just curious. If they do charge for the returned shipping I may just suck it up and use the smaller size I have for DD but if not it might be worth it to spend the extra $$ to get the bigger size...

TIA,
Susan

bubbaray
07-28-2006, 04:47 PM
I would call and ask. I returned a defective item and was refunded my return shipping, plus they shipped the new item out free -- but that's different than a return for wrong sizing, I think.

Good luck!

Melissa

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EllasMum
07-28-2006, 11:50 PM
Hmm. OK, thanks - I may have to phone or email them to find out!