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PRime does not include free returns. I have been Prime for a long time and only if the item specifies "free returns" in the description or there is a defect/mistake on Amazon's part do you get free return shipping. Otherwise, you pay. When you go into your Order History, there is a "return item" button next to everything you have purchased and that walks you through your return options and the cost of each option (to you).
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so wait, if amazon emailed me a pre-printed UPS label, will the price/cost be deducted from my refund once they receive the item from me, then credit the CC amount, minus the ups fee??
didn't really think of that one, LOL