yup, had this happen at christmas 3 years ago with a big order of books. i emailed CS at the addy in my order confirmation email, they responded immediately, reshipped the entire order expedited to make it before xmas and just said 'let us know if the original box ever shows up'. it did about 3 weeks into january. just weird. emailed them and they sent out some sort of label by email postage pre-paid that i affixed to the box and left out for pick up. very easy and they were very professional about the whole thing.
sam 5/19/05 and max 10/29/08
how lucky i am that you chose me.