Originally Posted by
ha98ed14
Why the heck would that matter? It's not like you bought it used. It's still the same product regardless of how much you paid for it. If this is true then it is violating their own policy of guaranteed. period. Where do they draw the line in what they will accept back? Do they not guarantee their turtlenecks if you BOGO? That's a cr@ppy policy.
They are taking it back and refunding/crediting her for the price paid. They are just not exchanging it for a brand new one.
Mama to three boys ('03, '05, '07)