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  1. #51
    Mommy_Mea is offline Emerald level (3000+ posts)
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    Quote Originally Posted by ett View Post
    Only end of season clearance items have to be returned within 7 days, so you're fine.
    Whew! Thanks!
    DS1 June 2009
    DS2 June 2011

  2. #52
    citymama is offline Pink Diamond level (15,000+ posts)
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    Quote Originally Posted by Mommy_Mea View Post
    Ummm, what does Boden define as a "sale" item? I got my package of nearly $500 worth of items, went through it, promptly went on vacation for a week, and realized I might have seriously messed up, since Boden requires return of "sale" items within 7 days.

    Is COTD "sale"? Is clearance "sale"? Should I throw myself on the mercy of Boden customer service??
    Quote Originally Posted by ett View Post
    Only end of season clearance items have to be returned within 7 days, so you're fine.
    Actually, all Boden merchandise can be returned within 365 days of purchase. The fine print is that you have 7 days for sale (i.e. clearance and end-of-season) items and 90 days for regular season merchandise (including those bought with coupon codes and CoTD) to get a *refund* to your original form of payment. After that, you get store credit up to 365 days of original purchase. After a year, no returns.

    for Sandy Hook



  3. #53
    citymama is offline Pink Diamond level (15,000+ posts)
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    I am in deep trouble with Boden this season. Every single CoTD and YP71 code purchase is staying. And all of it was for the kids - they are in love with their teddy zip-up jacket and cozy vests and are currently cuddling them to sleep. They wore them yesterday in nearly 80 degree weather. All the tees, dresses and pants are winners too. GAH!

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