Page 2 of 2 FirstFirst 1 2
Results 11 to 14 of 14
  1. #11
    daisyd is offline Sapphire level (2000+ posts)
    Join Date
    Aug 2008
    Posts
    2,544

    Default

    Thanks NJ mom

  2. #12
    poppy is offline Platinum level (1000+ posts)
    Join Date
    Jul 2008
    Location
    Southern California
    Posts
    1,101

    Default

    Quote Originally Posted by Chitowngirl View Post
    Thanks OP. I bought 8 dresses for less than $150. I am also unfamiliar with their dress sizing so three of the dresses I bought in multiple sizes. I called before I ordered and the person on the phone told me that they were all returnable within 30 days.
    How are you handling returns? I tried to choose wisely as OP said but some stuff didn't fit well.

    Is it $7.50 per item that JNY deducts for returns or for the whole batch?
    Just wondering if anyone did any returns yet.

  3. #13
    Join Date
    Jul 2012
    Location
    Northern Suburbs of Chicago
    Posts
    682

    Default

    I haven't sent mine back yet. I plan to pack them up this weekend so I will know for sure in a few days, but I thought it was just $7.50 for shipping and handling per package (not per dress). I am frustrated they don't do free return shipping or even free shipping on the new items for exchanges. I did like two of the dresses a lot, but without free shipping on exchanges I don't feel like trying again.

    As an aside, did anyone else have problems with their sizing? I was completely unfamiliar with their sizes before ordering, but even with taking my measurements, using their sizing chart, and getting multiple sizes in 3 dresses, none of the dresses fit me at all. I ordered 8s and 10s. I definitely needed at least a 6 which I never would have guessed.

  4. #14
    Join Date
    Feb 2010
    Location
    Chicago, IL
    Posts
    152

    Default

    I just talked to CS about returns because I have a few of my own. It was the same order but sent in several different shipments. I wanted to send several items back together and only be deducted the cost of one label. The CS said that was fine as long as it was all part of the same order. One return (of several items from several shipments) with $7.50 deducted. HIH.

    Edit: the sizing was a big with the pants. I'm usually a size 6/8 and the mediums were very big.

Page 2 of 2 FirstFirst 1 2

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •