I hate making phone calls.
I have had the best results with FTD.
When I tried ordering an arrangement with a local florist the once I did it, they were unable to deliver everything I'd ordered to the recipient. It took almost a week for the refund for the portion the florist didn't deliver to get through.
However, don't let my poor experience with the local shop put you off trying to find one near your friend, OP!
==========================================
Liz
DD (3/2010)
"Make mistakes! Get messy!" - Miss Frizzle