Am I being too high maintenance?

[Snow mom]

I could use a reality check on the new TV we purchased. It is definitely a low cost model, but right out of the box it had these two spots (and halo) that remain brighter/blue and yes, are noticeable in dim scenes during shows. So we went through the manufacturer troubleshooting and they said they could send a tech but since it was new they recommended just putting in for a replacement. We did that and just unboxed the replacement and it even worse (similar spots, but also what appears to be a small dead/black spot right in the center). I’m so frustrated. I know this isn’t a top of the line TV, but it’s replacing a 12+ year old one that still works perfectly fine, we just wanted a bit bigger. So if you have a “cheap” TV, does the picture have flaws like this? It’s a well known brand, but like I said, entry level model.
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[JustMe]

No. I would return and get a different brand.

[essnce629]

Yikes, never had any issues like that, in any of our TVs and none are expensive models. I'd return and get another brand.

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[doberbrat]

No, we buy pretty basic tvs and I've never had that issue. Nor have I heard anyone else have it. I'd return and get something else.

[niccig]

Return return return


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[KrisM]

Definitely return.

[gymnbomb]

Definitely return it and buy a different kind. You tried this one twice and they are just not meeting a very basic minimum expectation.


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[ett]

Definitely return and get something else.

[Snow mom]

Thanks all. When the first one was screwy it felt clear that it should be returned. When the second one was worse I started questioning if maybe my standards were too high. They’re both going back and we will choose something different.

[MommyAllison]

Agree, not normal even for a cheaper TV! FWIW, we've purchased over a dozen TCL TVs of varying sizes (most of them for work, but also one at home) and been very happy with them. We've had our home TV for 6 years and the work TVs for 3 years, no problems at all. Costco usually has them for a good price!