Baby Furniture Outlet store in London, ON - rude owner?!!

Just wanted to give a heads up to Canadian moms that it's probably a good idea to take in-store business elsewhere, although their website service rep was nothing but polite & friendly to me (I'm in the States). The story is [a href="http://www.windsorpeak.com/dcforum/DCForumID10/9.html"]here[/a] if you'd like to see, it still outrages me!

Nikki