
08-06-2012
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Blue Diamond level (20,000+ posts)
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Join Date: Nov 1999
Location: back to where we started
Posts: 21,369
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Quote:
Originally Posted by sarrahanne
I just have to share my experience with you. I went to the RS close to me, not really expecting them to have it because it is TINY (beach city!) but hoping they would do an instore transfer. Of course, they didn't have it and the manager said they couldn't do a transfer, but he would look to see what stores nearby had it in stock. Well, one store about 10 miles (but 30 minutes away) had it. I said that it wasn't likely I would make it out there. He said that he had done the inventory there just last week, so he was sure it was there if it was in the system. When he called, they were just confused. So, he said he would look into it and drop by the store as long as I promised to come back.
Sure enough, I came back the next day and he went to the store himself to pick it up. I was so thankful, but he brushed it off saying that he lived close to the store.
Still, how often do you get service like that? I must make time to write Radio Shack and tell them what an awesome employee they have. I will definitely go there to get my cell phone service renewed as well because he was so great and I want him to get the commission.
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That's really nice!
It is always so refreshing to hear about great CS!
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Mama to DS-2004
DD-2006
and a new addition-ds born march 2010
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