Grrrrrrr... Irritated with Expressiva

[Saartje]

I ordered three nursing blouses on 20 August. Everything was on backorder... fine, okay, I can wait. But they never got in touch with me.

Finally, last night (or rather, very, very early this morning -- 7 October) I emailed them, because everything is off of backorder (and has been a while, I think). I asked for an explanation of the delay.

"Thanks! Your order has been processed and is shipping today!" is all the response I got.

You know, maybe I'm spoiled by the good customer service of places like Lands' End, but I expect things on backorder to ship as they come in, not wait a month and a half for them to ALL be ready! And then only ship when the customer contacts you to remind you.