Kohls Price Adjustment Question

[theshan]

Does anyone know if I can take a coat back for a price adjustment using the 30% off mailer--the coat's price is the same, but the 30% off is huge. BUT I have already removed the tags (gone) and worn it . . .

[Momof3Labs]

Why not just buy another one and return it with your old receipt? The end result is the same.

[theshan]

And that is why I love this board!!! Thank you!

[DebbieJ]

Go to Customer Service first with your coupon. They might just adjust it for you without having to do the whole buy & return dance. I have found Kohl's to be REALLY helpful with that kind of stuff lately.

[DrSally]

Originally Posted by DebbieJ

Go to Customer Service first with your coupon. They might just adjust it for you without having to do the whole buy & return dance. I have found Kohl's to be REALLY helpful with that kind of stuff lately.

If you bring in your receipt, they told me you can get a PA at any time if your coupon falls within the time frame that you bought the item. Otherwise, they'll prob let you return and rebuy with the coupon (even wo/tags). I did that once b/c I knew a coupon sale was coming up, but I didn't want to shop for all my items again (it took a long time). I asked ahead of time if I could come back tomorrow and return them and rebuy with the coupon that comes out, and they said yes.

Another thing I discovered--bought a pair of pants using a 30% off coupon, had to return and get a different size in store (they didn't have that size online). I told the SA that I got them for 30% off online, etc. , and she honored that discount right at the register!

[DebbieJ]

Originally Posted by DrSally

If you bring in your receipt, they told me you can get a PA at any time if your coupon falls within the time frame that you bought the item. Otherwise, they'll prob let you return and rebuy with the coupon (even wo/tags). I did that once b/c I knew a coupon sale was coming up, but I didn't want to shop for all my items again (it took a long time). I asked ahead of time if I could come back tomorrow and return them and rebuy with the coupon that comes out, and they said yes.

Another thing I discovered--bought a pair of pants using a 30% off coupon, had to return and get a different size in store (they didn't have that size online). I told the SA that I got them for 30% off online, etc. , and she honored that discount right at the register!

That would be considered an even exchange. Just did this with shoes. Bought some online using a 30% code. They didn't fit. I found a DIFFERENT pair at the store but the same retail price, and they did an even exchange for me. They will do that for anything that is the same retail price.