Help! Need number for amazon customer service

[PAfirsttimemom]

I need to try to cancel an order, but it's probably futile. You bargain-loving parents will get a kick out of this one: My DH ordered a box of 50 trash bags for $24.99 and paid over $18 for one-day shipping! Who in their right mind would pay $18 in shipping for trash bags!? My husband, who always complains that we have no money. Geez. This should probably be in the BP. Anyway, I want to try to reach amazon CS and see if there's any way I can get the order canceled. When we went on his account online, it said the order (just placed tonight) was already being prepared for shipment and could not be canceled. So I think we are SOL. Where is the phone number listed on the site? Thanks.

[jiggaman]

I've had CS cancel an order that I couldn't cancel online. You can try chat also instead of phone.

Click the "Help" link near the top right
On the next page, towards the middle right side is a "Contact Us" link
It should then give you details of your issue and then the options for Email, Phone or Chat at the bottom

[fattytuna]

Originally Posted by PAfirsttimemom

I need to try to cancel an order, but it's probably futile. You bargain-loving parents will get a kick out of this one: My DH ordered a box of 50 trash bags for $24.99 and paid over $18 for one-day shipping! Who in their right mind would pay $18 in shipping for trash bags!? My husband, who always complains that we have no money. Geez. This should probably be in the BP. Anyway, I want to try to reach amazon CS and see if there's any way I can get the order canceled. When we went on his account online, it said the order (just placed tonight) was already being prepared for shipment and could not be canceled. So I think we are SOL. Where is the phone number listed on the site? Thanks.

800-201-7575. it's not listed on the site.

good luck - i hope you get it resolved.

[PAfirsttimemom]

Originally Posted by fattytuna

800-201-7575. it's not listed on the site.

good luck - i hope you get it resolved.

Thanks. Will make note of this number!

[PAfirsttimemom]

Originally Posted by jiggaman

I've had CS cancel an order that I couldn't cancel online. You can try chat also instead of phone.

Click the "Help" link near the top right
On the next page, towards the middle right side is a "Contact Us" link
It should then give you details of your issue and then the options for Email, Phone or Chat at the bottom

Thank you! I was able to get the order canceled via chat.

[ett]

Originally Posted by PAfirsttimemom

Thank you! I was able to get the order canceled via chat.

Glad you were able to cancel. That would have been one very expensive box of trash bags!

[PAfirsttimemom]

Originally Posted by ett

Glad you were able to cancel. That would have been one very expensive box of trash bags!

I know, right? DH should know to leave the shopping to me. :-)

[fattytuna]

glad you got it taken care of.

what's that saying? A man will pay $2 for a $1 item he needs. A woman will pay $1 for a $2 item that she doesn't need but it's on sale?

[PAfirsttimemom]

Originally Posted by fattytuna

glad you got it taken care of.

what's that saying? A man will pay $2 for a $1 item he needs. A woman will pay $1 for a $2 item that she doesn't need but it's on sale?

Bingo!