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Crib brand review: Pottery Barn Kids

BB Rating
What's This?


A EXCELLENT-our top pick!
B GOOD-above average quality, prices, and creativity.
C FAIR-could stand some improvement.
D POOR-yuck! Could stand some major improvement.

img16oWeb site:

It’s rare that one retailer/catalog can change an entire industry. Pottery Barn Kids (PBK) scored that coup during the 2000′s when their contemporary nursery décor (accented by vintage motifs and a bright color palette) literally changed the rules. Out went cutesy baby-ish décor; in came a more modern yet still whimsical look, thanks to PBK.

Pottery Barn Kids sells a mixture of name brand and private label furniture from their site. Prices range from a simple  $400 crib to more ornate designs (like the Larkin crib, pictured, $900). Occasional sales knock cribs prices as low as $280.

Matching dressers range from $400 to $1200 and run the gamut from simple three-drawer options to extra-wide double dressers. Of course, PBK has all manner of accessories: nightstands, armoires, bookcases, and more.

Watch out for shipping—PBK shipping on expensive items is 10% of the total from $200 to $2999 and 5% on purchases over $3000. That charge can make the final price a bit higher than what you see online. Example: a $700 crib actually costs $770 with shipping.

While most parents are happy with PBK’s customer service and delivery, we’ve had more than one parent tell us about quality woes with PBK furniture: peeling paint on a bookcase, splintering wood on a dresser, etc. While the cribs are fine, it’s the other furniture items that draw complaints. To PBK’s credit, the web site or store usually takes care of the problem and replaces the defective item. But as one reader, who told us PBK’s home delivery service miss-assembled her crib, described it, “it’s always a canned apology with a pipe dream solution—we’ll send someone out, but they never show up.”

Quality-wise, you are paying a premium for the PBK look (many items have custom finishes only available at PBK). But take a look under the hood: that $600 crib is cute, but why pay this much for a crib with exposed bolts? You could spend a $100 less on a similar crib from Babies R Us and get a more finished look. And competitors have long since caught up with PBK on style and design, so we’re not sure the price premium is justified anymore.

Bottom line: use PBK for décor items like bedding or lamps and order the furniture elsewhere. Rating (furniture): C


No User Reviews of “Crib brand review: Pottery Barn Kids”

  1. Meredith says:

    I recently bought the Kendall crib directly from a PBK & discovered once I received the mattress that it did not fit in the crib. From what I’ve read online this has happened to a bunch of parents who also purchased this crib, despite purchasing a standard size mattress. The measurements are only slightly off, but enough to make the mattress not fit in flat to the crib. Upon calling the corporate PBK customer service they were extremely rude and told me my only option is to return the crib myself to the specific store I purchased it from! I am extremely disappointed and will likely be returning the crib on principle rather than purchasing the PBK mattress.

  2. wp_admin says:

    Thanks for posting that comment. We’ll look into what is going on with that crib!

    That is odd—you are correct that standard crib mattresses should fit into all standard size cribs.

    Thanks for writing in,
    Alan & Denise
    authors, BABY BARGAINS

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