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View Full Version : hanna does listen... more ruminating on the hanna code



zen_bliss
01-28-2005, 03:05 PM
i called this am to ask about shrinkage on an item, and while i was on the phone anyway, i asked whether they anticipate a code. she chuckled and said no, but that they have been getting a lot of requests. they do keep a log of customer comments.

i made a point of saying (several times) that the code is quite an incentive and that i have found that i spend far more, probably twice as much as i would have without one. if more people bring that up, it will certainly get back to the ears of the higher ups.

nigele
01-28-2005, 03:31 PM
Keeping my fingers crossed!

anutalp
01-28-2005, 04:19 PM
Me too !!! I would love some new stuff for DS/me.