etwahl
05-09-2003, 11:56 AM
This has been frustrating, but I must say Whittlestone customer service is awesome.
Problem one - the connector started to not fit properly. They sent me two new ones and they didn't seem to fit much better.
Problem two - milk started leaking from where the connector attached
Problem three - the suction seemed VERY low even on the highest setting. They sent me a new pump and that didn't help.
They are now sending me an even newer connector (said it just came out yesterday). They said a lot of women have had this problem. The frustrating thing is it worked great the first three times and then the problems started. It's been even more frustrating because for the last two mornings I've tried pumping for 40 minutes each and I got less than one ounce of milk, even though it's early in the morning and I'm really full. When I used it before, I would get 4 ounces in 20 minutes flat.
So they're sending me the new connectors overnight and I'm hoping it works again once that gets here. I will post an update.
Has anyone else had this or different problems? If so, call them and get the new connectors asap. You might want to call anyone, because yours may start having the same problem that mine have. It is frustrating to spend so much money on a pump and then not be able to use it. I'm actually worried DD will not take the bottle soon, because it's been a while since her last bottle...I think she's only ever taken 4 bottles total.
Tammy,
Mom to Lauren Genevieve
03/12/2003
Problem one - the connector started to not fit properly. They sent me two new ones and they didn't seem to fit much better.
Problem two - milk started leaking from where the connector attached
Problem three - the suction seemed VERY low even on the highest setting. They sent me a new pump and that didn't help.
They are now sending me an even newer connector (said it just came out yesterday). They said a lot of women have had this problem. The frustrating thing is it worked great the first three times and then the problems started. It's been even more frustrating because for the last two mornings I've tried pumping for 40 minutes each and I got less than one ounce of milk, even though it's early in the morning and I'm really full. When I used it before, I would get 4 ounces in 20 minutes flat.
So they're sending me the new connectors overnight and I'm hoping it works again once that gets here. I will post an update.
Has anyone else had this or different problems? If so, call them and get the new connectors asap. You might want to call anyone, because yours may start having the same problem that mine have. It is frustrating to spend so much money on a pump and then not be able to use it. I'm actually worried DD will not take the bottle soon, because it's been a while since her last bottle...I think she's only ever taken 4 bottles total.
Tammy,
Mom to Lauren Genevieve
03/12/2003