schums
04-10-2006, 10:07 AM
Well, it's official. At least here (in Michigan). TRU is implementing the same return policy as Target, etc. No receipt, no return/exchange. Here's the flier I picked up this weekend at our TRU:
"Toys R US
New Return Policy
Please save your receipts.
Effective Monday, June 12, 2006 a dated sales or gift receipt will be required for ALL refund and exchanges.
We will not be able to accommodate requests for refunds or exchanges without a dated sales or gift receipt as of Monday June 12, 2006.
Please note out 90 day/45 day return period (depending on product) remains in effect for returns and exchanges accompanied by a dated sales or gift receipt.
A merchandise credit will be given for all gift receipt and internet receipt returns.
We reserve the right to limit or decline refunds."
Not sure if this is being implemented nation-wide on June 12, but you might want to check your local TRU.
Sarah
Mom to Alex (3/2002) and Catherine (8/2003)
"Toys R US
New Return Policy
Please save your receipts.
Effective Monday, June 12, 2006 a dated sales or gift receipt will be required for ALL refund and exchanges.
We will not be able to accommodate requests for refunds or exchanges without a dated sales or gift receipt as of Monday June 12, 2006.
Please note out 90 day/45 day return period (depending on product) remains in effect for returns and exchanges accompanied by a dated sales or gift receipt.
A merchandise credit will be given for all gift receipt and internet receipt returns.
We reserve the right to limit or decline refunds."
Not sure if this is being implemented nation-wide on June 12, but you might want to check your local TRU.
Sarah
Mom to Alex (3/2002) and Catherine (8/2003)