OKKiddo
11-04-2007, 01:33 PM
We finally managed to eek out some time for hubby to come with me to look at convertible car seats yesterday. I called ahead to this BRU to make sure they had a Radian (they SAID they did) and the Boulevard in stock. When we got there they only had the Boulevard. I was peeved of course.
But, to keep the day from being a complete loss, we asked to see the Blvd in our car--installed to make sure it wouldn't cause us issues later. The salesperson in the car seat area immediately got on my bad side. First off he suggested I turn my not even 11 month old FORWARD facing!! Then when he realized he's only 10 1/2 months he said "oh, well, when he's a year then." NOT 1 year and 20lbs even...just one year! And when we said he'll be rear facing for a looong time to the limits of the seat he outright said he "doesn't suggest or recommend it"!!! He said it "makes for a very cranky 3 year old"!
And when I was advised by hubby to let his obvious ignorance on the subject go (he could see I was close to quoting and berating), I once again insisted on seeing the Blvd in my car. The guy again said that Britax fits well in all cars and even when I said that I have a cross over and wanted to make sure--he balked again! Finally, I get my car pulled up to the front entrance and he's standing there with the car seat. He put it in the car unattached and said there you go.!! Noooo, you need to hook that sucker in I want to make sure!
More balking. Finally, he showed me how it hooks in (he was very awkward) and when I asked why it seemed so upright he said "you don't want the convertible at as much of an incline as the infant seat--babies want to sit more upright". I told him about how my son actually doesn't like to be upright so much or he screams and then he ticked me off. He said that if I was looking for a problem or issue I would find it in any car seat. He said Britax is the best on the market if that's what you like.
This was not the one and only sales person in the car seat area who spouted off this stuff. I sought out another one right after to speak with and was sorely disappointed. I didn't even get to try out the Radian to see if it would be a good fit in our car--or possibly a better fit than the Blvd. I did see that with some tweaking the Blvd should be fine in our car (hubby can't sit as far back, lol).
I wish we could boycott BRU to bring attention to their lack of knowledge and outright misinformation! These guys are the ONLY source of info that many people will hear. Scary.
But, to keep the day from being a complete loss, we asked to see the Blvd in our car--installed to make sure it wouldn't cause us issues later. The salesperson in the car seat area immediately got on my bad side. First off he suggested I turn my not even 11 month old FORWARD facing!! Then when he realized he's only 10 1/2 months he said "oh, well, when he's a year then." NOT 1 year and 20lbs even...just one year! And when we said he'll be rear facing for a looong time to the limits of the seat he outright said he "doesn't suggest or recommend it"!!! He said it "makes for a very cranky 3 year old"!
And when I was advised by hubby to let his obvious ignorance on the subject go (he could see I was close to quoting and berating), I once again insisted on seeing the Blvd in my car. The guy again said that Britax fits well in all cars and even when I said that I have a cross over and wanted to make sure--he balked again! Finally, I get my car pulled up to the front entrance and he's standing there with the car seat. He put it in the car unattached and said there you go.!! Noooo, you need to hook that sucker in I want to make sure!
More balking. Finally, he showed me how it hooks in (he was very awkward) and when I asked why it seemed so upright he said "you don't want the convertible at as much of an incline as the infant seat--babies want to sit more upright". I told him about how my son actually doesn't like to be upright so much or he screams and then he ticked me off. He said that if I was looking for a problem or issue I would find it in any car seat. He said Britax is the best on the market if that's what you like.
This was not the one and only sales person in the car seat area who spouted off this stuff. I sought out another one right after to speak with and was sorely disappointed. I didn't even get to try out the Radian to see if it would be a good fit in our car--or possibly a better fit than the Blvd. I did see that with some tweaking the Blvd should be fine in our car (hubby can't sit as far back, lol).
I wish we could boycott BRU to bring attention to their lack of knowledge and outright misinformation! These guys are the ONLY source of info that many people will hear. Scary.