Rebecca101
01-28-2005, 01:32 AM
Just a quick post to anyone who is considering buying furniture from Posh Tots-My experience with them has been horrible! I ordered a crib back in September and was told I would receive it in 14 weeks. This would give me a good month before my due date. I even called customer service when I ordered it to make sure it would get here on time. Well, haven't received it yet and I get the same run-around everytime I call; nobody knows what's going on.
I told them since I haven't received the crib by the date they promised, I would need to cancel the order. I asked them if there was another crib they could send me ASAP. She told me this crib was a "custom order" (funny, because it is not made to any of MY specifications!!) and it cannot be returned under ANY circumstances-Even if we receive the shipment and it is damaged, we are stuck with it. So much for their "exceptional customer service!!" I would advise anyone no matter how cute their things are, DO NOT buy from these people!! They do not care about the customer at all.
I told them since I haven't received the crib by the date they promised, I would need to cancel the order. I asked them if there was another crib they could send me ASAP. She told me this crib was a "custom order" (funny, because it is not made to any of MY specifications!!) and it cannot be returned under ANY circumstances-Even if we receive the shipment and it is damaged, we are stuck with it. So much for their "exceptional customer service!!" I would advise anyone no matter how cute their things are, DO NOT buy from these people!! They do not care about the customer at all.