Krisa
06-17-2005, 06:14 PM
I had a terrible experience with Doe-A-Deer Instruments & Toys and it is still on-going since March. I would like to warn others to not buy musical instruments & toys for your little one from this on-line company: Doe-A-Deer Instruments & Toys. Web Site URL: http://www.doe-a-deer.net
1078 Rosetree Lane
Cincinnati, OH 45230
(513)460-1026
The owner, Melanie, only shipped half of what I ordered, yet charged my credit card in full for everything including the items I did not receive. When I contacted her, she said the items were out-of-stock and offered a refund. However, she never, ever refunded me. I contacted her several times giving her an opportunity to do what is right, but she refused to respond. So I then had to report her to the Better Business Bureau. However, Melanie, did not respond to them either, so that didn’t help me out much. I see now that her report at the BBB is growing negatively rapidly. I don’t know why Melanie would want to ruin her business’ reputation and steal money from her customers, but she does. Her BBB review is here: http://search.cincinnati.bbb.org/default3.asp?strTheForm=2&ID=1&strBCode=02920000&ComID=0292000010002902&ComName=Doe+A+Deer+Instruments+%26+Toys
I have now disputed the charge on my credit card and have received a temporary refund while they investigate. They told me she would need to prove that I received the items.
I just want to remind others that while there are many good places to buy on the internet, some need to be checked out first. Buyer beware, and check BBB reviews.
1078 Rosetree Lane
Cincinnati, OH 45230
(513)460-1026
The owner, Melanie, only shipped half of what I ordered, yet charged my credit card in full for everything including the items I did not receive. When I contacted her, she said the items were out-of-stock and offered a refund. However, she never, ever refunded me. I contacted her several times giving her an opportunity to do what is right, but she refused to respond. So I then had to report her to the Better Business Bureau. However, Melanie, did not respond to them either, so that didn’t help me out much. I see now that her report at the BBB is growing negatively rapidly. I don’t know why Melanie would want to ruin her business’ reputation and steal money from her customers, but she does. Her BBB review is here: http://search.cincinnati.bbb.org/default3.asp?strTheForm=2&ID=1&strBCode=02920000&ComID=0292000010002902&ComName=Doe+A+Deer+Instruments+%26+Toys
I have now disputed the charge on my credit card and have received a temporary refund while they investigate. They told me she would need to prove that I received the items.
I just want to remind others that while there are many good places to buy on the internet, some need to be checked out first. Buyer beware, and check BBB reviews.