karolyp
05-19-2006, 12:01 PM
I took advantage of the 70% off sale that they had a while ago and got some sneakers that the site said to size down since they ran big. So, I followed that tip and ordered a smaller size. However, when the shoes came in they were too small. I called their customer service # and explained what happened and they promptly sent out a replacement pair free of charge and just told me to keep the small pair too!
Now that IS and example of FINE customer service. I will be buying from them again for sure!
Now that IS and example of FINE customer service. I will be buying from them again for sure!