babylove1
07-07-2006, 01:42 PM
AVOID Dreamtime Baby.
They have been terrible to work with. I ordered 3 items from them, one of them is a Avent Bottle and Baby Food Warmer. 2 items I received without a problem. The Bottle warmer had been back ordered for over 2 months. I asked them to cancel the order....never got a response from them. I called them to cancel the order...have NEVER gotten thru to a live person. 4 times I got put in the general mailbox where I have left messages and never got a response back.
They shipped the item after I left messages for them not to. And now to return it I need to get an authorization number from them, and guess what. I can't get a hold of them by email or telephone to do so.
They have been terrible to work with. I ordered 3 items from them, one of them is a Avent Bottle and Baby Food Warmer. 2 items I received without a problem. The Bottle warmer had been back ordered for over 2 months. I asked them to cancel the order....never got a response from them. I called them to cancel the order...have NEVER gotten thru to a live person. 4 times I got put in the general mailbox where I have left messages and never got a response back.
They shipped the item after I left messages for them not to. And now to return it I need to get an authorization number from them, and guess what. I can't get a hold of them by email or telephone to do so.