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View Full Version : Living in Comfort- bad bad bad



ChunkyNicksChunkyMom
10-06-2006, 10:16 AM
Bought a twin Maclaren stroller which arrived Monday that I need for a trip starting this Sunday. Stroller arrived with defective wheel. They would not send me a new one and told me " it was basic common sense" that I should only get a new wheel that I will have to attach myself. I think it is basic common sense that if you order something new it should come in new condition. They told me after asking to speak to a mgr that they would see if they could expedite the wheel from Maclaren. Of course they have not returned the call as they promised they would. Avoid at all costs!
Susan

#1 Nick 11-18-04
#2 Kate 04-26-06

newmomto3kids
10-10-2006, 01:11 PM
I love how "basic common sense" only seems to make sense to the people who stand to gain the most or lose the least.
Yikes!