EMBOB7
07-11-2001, 10:49 AM
I have used J&J wipes exclusively on my one year old son, however, since April they have disappeared from the shelves at Babies R Us. I have tried to locate these wipes on the internet through Amazon and Babies R Us, they sent me an email that they don't know when the supplier will be supplying them. I have contacted J&J directly through their web site and received computer generated emails advising me to go to Babies R Us (dah).. I called customer service and they have no idea what is going on with this product, yet agreed it doesn't seem to be available anywhere. After taking all my information I asked if they would get back to me and the woman said, "Probably not." I am at the end of my rope...does anyone have any information???
Johnson and Johnson should be ashamed of themselves. As a forerunner in the baby care industry I find this customer service and public relations totally unacceptable........
Johnson and Johnson should be ashamed of themselves. As a forerunner in the baby care industry I find this customer service and public relations totally unacceptable........