AngelaS
03-04-2003, 05:46 PM
I went to Sears today to get the girls' pictures taken together. We're having a bit of a snowstorm so I was five minutes late. My appointment was for 12:30 and I got there at 12:35. No biggie, there's one employee, no one in the waiting room and she's in the middle of a shoot...
The people in there had a 3 mo old baby and took FOREVER! Halfway thru, the phone rang, so the employee answered it. When she went back to the room, they were feeding the baby so she came out to get my info. That was about 1pm.
When they finally got done (after spending about 20 minutes buying the advertised package!!!), the employee went to take info from what must have been the 1:30 appointment (it was now 1:35!) . I got my girls ready to go. She came to me and asked if I was ready. I pointed out I had an appointment and had just waited an HOUR and I needed to go home and give my baby a nap (she was starting to fuss).
The woman tried to tell me I was late (yeah, FIVE minutes!) and then let it slip that the people I'd been waiting on, were also late, an HOUR late in fact! They were the 11:30 appointment and didn't show up until my time so they went first. In the past I'VE been told that my baby was not cooperative and that I would need to reschedule! GRRR.... But I was forced to reschedule!
And the part that's a kicker---when she was taking my info earlier, I said I wanted ALL the pics of the girls TOGETHER since I'd just had individuals done. She tried to convince me to have them done separately too. I had to tell her NO repeatedly! Then when G's melting down and I'm leaving she tries to tell me that it will only take a few minutes and we can still do the shoot! NOT!
So, I didn't get pictures today and I'm pretty livid. I will no longer be going to the Ames Sears and therefore am telling ALL my friends about the crummy service I received! Anybody ever tried Target?? I'll let you know if I like it!
The another really annoying thing is that I have their smilesavers card---I just got it in August and since that time, they're specials have gone to pot along with their coupons. GRRR!
Angela
The people in there had a 3 mo old baby and took FOREVER! Halfway thru, the phone rang, so the employee answered it. When she went back to the room, they were feeding the baby so she came out to get my info. That was about 1pm.
When they finally got done (after spending about 20 minutes buying the advertised package!!!), the employee went to take info from what must have been the 1:30 appointment (it was now 1:35!) . I got my girls ready to go. She came to me and asked if I was ready. I pointed out I had an appointment and had just waited an HOUR and I needed to go home and give my baby a nap (she was starting to fuss).
The woman tried to tell me I was late (yeah, FIVE minutes!) and then let it slip that the people I'd been waiting on, were also late, an HOUR late in fact! They were the 11:30 appointment and didn't show up until my time so they went first. In the past I'VE been told that my baby was not cooperative and that I would need to reschedule! GRRR.... But I was forced to reschedule!
And the part that's a kicker---when she was taking my info earlier, I said I wanted ALL the pics of the girls TOGETHER since I'd just had individuals done. She tried to convince me to have them done separately too. I had to tell her NO repeatedly! Then when G's melting down and I'm leaving she tries to tell me that it will only take a few minutes and we can still do the shoot! NOT!
So, I didn't get pictures today and I'm pretty livid. I will no longer be going to the Ames Sears and therefore am telling ALL my friends about the crummy service I received! Anybody ever tried Target?? I'll let you know if I like it!
The another really annoying thing is that I have their smilesavers card---I just got it in August and since that time, they're specials have gone to pot along with their coupons. GRRR!
Angela