zen_bliss
04-09-2003, 09:05 PM
i've come to the conclusion that Dumb and Dumber are in charge. first we had a huge problem with setting up the registry that the store and amazon spent over a week finger-pointing at each other rather than just fixing it. something so simple, made so time-consuming. don't say i wasn't warned... i saw the tales of people receiving gifts but no indication from whom and amazon not cooperating... i was informed, but oh, too optimistic!
now, we still haven't received a mattress a friend of the family ordered for us over a month ago. both i and the giver were treated so poorly by the local employees of our babies r us (on opposite coasts!). they actually hung up on her! me, they said they had it right there and would call me back, and never did. then when i followed up claimed to have no record on hand and furthermore that they never said they had any and that i was a big fat liar. (hey, ok, i am BIG but...). then told me i would have to fax a receipt and credit card statement to four different places and they would 'investigate' it. they've had her money for over a month, and i'm giving birth any day now. "hey, thanks for being so generous. i never got your gift, can i have your credit card statement?' that's fine etiquette!
i counsel anyone doing a registry to use www.whattoget.net or one of the other registries that allows you to pick and choose from any number of vendors and put those dollars to ethical companies and WAHMs. the 'convenience' of having it all in one place is no convenience at all, particularly since for the most part, they don't carry the better items we discuss on this board, anyway.
i am done with 'babies r an excuse for corporate incompetence and rudeness', period!
thank you for validating my grumpy rant by reading it. : )
now, we still haven't received a mattress a friend of the family ordered for us over a month ago. both i and the giver were treated so poorly by the local employees of our babies r us (on opposite coasts!). they actually hung up on her! me, they said they had it right there and would call me back, and never did. then when i followed up claimed to have no record on hand and furthermore that they never said they had any and that i was a big fat liar. (hey, ok, i am BIG but...). then told me i would have to fax a receipt and credit card statement to four different places and they would 'investigate' it. they've had her money for over a month, and i'm giving birth any day now. "hey, thanks for being so generous. i never got your gift, can i have your credit card statement?' that's fine etiquette!
i counsel anyone doing a registry to use www.whattoget.net or one of the other registries that allows you to pick and choose from any number of vendors and put those dollars to ethical companies and WAHMs. the 'convenience' of having it all in one place is no convenience at all, particularly since for the most part, they don't carry the better items we discuss on this board, anyway.
i am done with 'babies r an excuse for corporate incompetence and rudeness', period!
thank you for validating my grumpy rant by reading it. : )