Lori in NJ
06-11-2003, 10:17 PM
I didn't know where else to go to vent about this, so here I am...
I had a m/c in Sept and had to have a D&E, someone from my hospital started a new account for me (I already had an account b/c I had been hospitalized last April & had a D&E in May). Not only is my name spelled wrong, but during the date they had my 'service' I was in ARIZONA at my grandmother's funeral!!!! HELLO???? Obviously I called and explained the issue--a very nice (intelligent-sounding) woman said she would cancel out the account b/c it had been paid in full and that should be it.
Fast forward to February--I have to see a perinatologist at the same hospital and paid my co-pay upon getting to my visit ($20). Sure enough 2 wks after my visit I get a bill for $20--I called immediately and said I'd paid it. The woman treated me like I was a criminal! She told me I needed to call my bank, find out if the check went through and call her back ASAP. Sure enough, that day my statement came and lo & behold, the check cleared. I didn't call back b/c I had proof I paid. A week later I get a bill for the SAME visit for $40 now. I brought my statement to my visit, had the receptionist photocopy it (showing proof I'd paid) and I thought all was okay. NOOOOOOOOO... not even close! I'm now getting letters from the hospital for final payment and being told it'll be going to collections. DON'T THESE PEOPLE HAVE ANYTHING BETTER TO DO THAN HARASS A PREGNANT WOMAN WITH A HIGH RISK PREGNANCY FOR $40 THAT I ALREADY PAID??????
I finally got the ear of someone who I THINK might be able to clear up my issue and finally started to feel a bit better about everything.
Hence, today I went to get my mail and there was a bill with my name spelled wrong--yup, the first account is STILL active. The date was still when I was in Arizona but now to make it a bit more interesting I suddenly have a discharge date of 10/25/02 (I had my D&E on 9/27/02). I swear, is someone out to get me?????
I have had SUCH a difficult, stressful pregnancy (a subsequent pregnancy no less, after losing my son) and the ONLY thing that is stressing me out this time around is the actual HOSPITAL!!!!!!!!!!
Do I take these final notices seriously??? Should I have to repay a copay I've already paid to get rid of these notices????
Frustrated & Stressed in NJ
I had a m/c in Sept and had to have a D&E, someone from my hospital started a new account for me (I already had an account b/c I had been hospitalized last April & had a D&E in May). Not only is my name spelled wrong, but during the date they had my 'service' I was in ARIZONA at my grandmother's funeral!!!! HELLO???? Obviously I called and explained the issue--a very nice (intelligent-sounding) woman said she would cancel out the account b/c it had been paid in full and that should be it.
Fast forward to February--I have to see a perinatologist at the same hospital and paid my co-pay upon getting to my visit ($20). Sure enough 2 wks after my visit I get a bill for $20--I called immediately and said I'd paid it. The woman treated me like I was a criminal! She told me I needed to call my bank, find out if the check went through and call her back ASAP. Sure enough, that day my statement came and lo & behold, the check cleared. I didn't call back b/c I had proof I paid. A week later I get a bill for the SAME visit for $40 now. I brought my statement to my visit, had the receptionist photocopy it (showing proof I'd paid) and I thought all was okay. NOOOOOOOOO... not even close! I'm now getting letters from the hospital for final payment and being told it'll be going to collections. DON'T THESE PEOPLE HAVE ANYTHING BETTER TO DO THAN HARASS A PREGNANT WOMAN WITH A HIGH RISK PREGNANCY FOR $40 THAT I ALREADY PAID??????
I finally got the ear of someone who I THINK might be able to clear up my issue and finally started to feel a bit better about everything.
Hence, today I went to get my mail and there was a bill with my name spelled wrong--yup, the first account is STILL active. The date was still when I was in Arizona but now to make it a bit more interesting I suddenly have a discharge date of 10/25/02 (I had my D&E on 9/27/02). I swear, is someone out to get me?????
I have had SUCH a difficult, stressful pregnancy (a subsequent pregnancy no less, after losing my son) and the ONLY thing that is stressing me out this time around is the actual HOSPITAL!!!!!!!!!!
Do I take these final notices seriously??? Should I have to repay a copay I've already paid to get rid of these notices????
Frustrated & Stressed in NJ