MartiesMom2B
06-29-2003, 07:36 PM
I've returned several items to Baby Gap in the hope of a merchandise credit so that I could by fall/winter items on May 30. Well their policy states that all credits over $5.00 must be mailed. So where's my credit? Definitely not in my hand. It's been over a month and by the time I think about calling Baby Gap they are closed. I'm so annoyed. I'm too busy to remember to call them to get my d@mn credit. What kind of stupid policy is this. Over $5.00 for a mailed credit. Of course the stupid associate didn't give me anything regarding my credit. I don't even remember how much money my credit is supposed to be. AAAAaarggh. Now I'm going to have to go to the mall tomorrow. This stinks!
By the way here's their policy:
Returns with a Return/Exchange or Gift Receipt:
Valid Identification is required to process all returns and exchanges with a return/exchange receipt. Unwashed, unworn, or defective merchandise may be returned at any time. Items may be returned for any other reason within 14 days from the date of purchase with a gift receipt. Refunds over $5 will be issued in the form of a store credit by mail or merchandise exchange for the price paid. Please present a valid photo ID to receive a store credit by mail. Store credits by mail and merchandise certificates are non-transferable. A gift receipt serves as proof of purchase price only.
Sonia
Proud Mommy to Martie 4/6/03
By the way here's their policy:
Returns with a Return/Exchange or Gift Receipt:
Valid Identification is required to process all returns and exchanges with a return/exchange receipt. Unwashed, unworn, or defective merchandise may be returned at any time. Items may be returned for any other reason within 14 days from the date of purchase with a gift receipt. Refunds over $5 will be issued in the form of a store credit by mail or merchandise exchange for the price paid. Please present a valid photo ID to receive a store credit by mail. Store credits by mail and merchandise certificates are non-transferable. A gift receipt serves as proof of purchase price only.
Sonia
Proud Mommy to Martie 4/6/03