brubeck
09-21-2004, 07:36 PM
I love Combi. I love their strollers. But my 4 year old Savvy Z broke recently. I called Combi and they said that the stroller was out of warranty but that they could sell me an Ultra-Savvy for $90 (including shipping).
I looked it up, found this to be a good deal and ordered. I was so excited!
Well the stroller arrived today and I was really steamed! The box had obviously been opened before. Fine, for that price they sent me a customer return. I'm okay with that. But when I took the stroller out it was missing the instructions, the acoustic anopy speakers AND the wheels! Yes the wheels. No wheels on the long sticks at the bottom of the stroller.
To make matters worse it was the wrong color (the ugliest color they make actually). I wanted to call Combi up right away and rant at them but of course it was 3 pm and fricking fracking Combi closes at 2 pm (I'm in Pacaific time zone).
So now I have to sit with this pent up anger all night and call them first thing in the morning. Wah!
(Okay, I know this isn't the end of the world, I'm just trying to get some frustrations out. I'm using a total POS stroller I HATE and was so excited to get the new one.... I think it's the fall from that excitement that p**ing me off most.)
I looked it up, found this to be a good deal and ordered. I was so excited!
Well the stroller arrived today and I was really steamed! The box had obviously been opened before. Fine, for that price they sent me a customer return. I'm okay with that. But when I took the stroller out it was missing the instructions, the acoustic anopy speakers AND the wheels! Yes the wheels. No wheels on the long sticks at the bottom of the stroller.
To make matters worse it was the wrong color (the ugliest color they make actually). I wanted to call Combi up right away and rant at them but of course it was 3 pm and fricking fracking Combi closes at 2 pm (I'm in Pacaific time zone).
So now I have to sit with this pent up anger all night and call them first thing in the morning. Wah!
(Okay, I know this isn't the end of the world, I'm just trying to get some frustrations out. I'm using a total POS stroller I HATE and was so excited to get the new one.... I think it's the fall from that excitement that p**ing me off most.)