View Full Version : Any Experience with Jaclyn's Bridal in Santa Ana, CA?

08-27-2003, 06:29 PM
I'm about to order my dress through Jaclyn's. But before I do, I just wanted to check and see if any of you have had any positive or negative experiences with them for ordering, fittings, alterations, and anything else. Thanks!

09-27-2004, 03:04 PM
I went to Jaclyn's Bridal in Santa Ana and did not receive the attention or customer service I expected from a bridal shop. It was definitely not a good experience for me. Although I had an appointment, it was hard to find some help in the store. I was inquiring about bridesmaid dresses too, and the clerk pretty much gave me the book and left me standing at the counter. It was as though I wasn't even there. They really didn't seem helpful at all, so I will not be purchasing my gown from them. It's obvious that they didn't want to make a sale that day.