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View Full Version : I'm so mad! Hanna outfit defect!



Coolamber
12-07-2005, 03:27 PM
I bought my first Hanna Outfit. Wash and dried it. Put it on my DD looked good then I noticed a line going up both sides of the tights. Defective pair of jungle jrny tights. Called CS very nice lady answered said she would replace them. But guess what they are out of stock. The cs lady ask if I wanted A different color of tights, i told her I bought a 4 piece set so I could mix and match and that would not work. She told me I could return the whole thing for exchange or refund. I'm so bummed.
I think I'm not ment to have Hanna stuff.
Mollie

DebbieJ
12-07-2005, 06:05 PM
Can you call one of the retail stores or outlets and see if they have the tights in stock?

~ deb
DS born at home 12/03
BFARed for 20 months and 6 days
(Breastfeeding After Reduction is possible! www.bfar.org)

http://www.bfar.org/members/fora/style_avatars/Ribbons/18months-bfar.jpg

ethansmom
12-07-2005, 08:02 PM
Actually, call or email back. The CS rep should have offered to do this for you!

Ari
12-29-2005, 06:36 AM
Thats too bad, I love hanna, they will exchange it for you though.