DBS dealer and I need phone numbers for some manufacturers

[heatherdelacruz]

Since DBS is not helping us and is basically leaving us to figure this mess out on our own I thought I would post this message to see if there are any other DBS dealers that have phone numbers where I can contact Raylia Designs, Dessy, Bonny, Jordan, Forever Yours, Maggie Sottero and Alfred Angelo. I have outstanding orders with them right now for customers. I CAN NOT believe that DBS has done this and is now leaving us dealers to fend for ourselves and to somehow figure out how we are going to get our brides their orders. Today I have had so many emotions running through me I can't even begin to describe how horrible I feel. First off I feel terrible for all my brides and just want them to get their orders. Then I feel so betrayed and lied to by DBS and I am so angry. Then I also feel great sadness because I am a stay at home mom and I just had our second child and my bridal business has allowed me to stay at home with my children. I feel so sad and scared to think that I may not be able to do this anymore. I truly love what I do and I hate that my business may go under because of the choices DBS has made. I have had such a huge range of emotions today and it has just been such a bad day! Any other dealers feeling the same way please e-mail me so we can vent. I would also appreciate any advice as to how any of you are handling this and working with designers. etc etc.
Thanks for listening,
Heather

[Bobbie]

Dessy's phone # 800-444-8304.
Jordan 866-921-5560
Bonny 800-528-0030
Forever Yours 631-951-4500
Have you tried websites or the back of catalogs for the other manufacturers?

[jordanbrowning]

I'm with you Heather...I feel such a responsibility to my customers because they trusted me to get their merchandise to them and at the same time I can not believe that I am going to have to pull money out of my own pocket to cover their butts!

I also chose DBS because it allowed me to have a home business. I am pregnant with my first child and am actually scheduled to go into the hospital this evening for an induction (is that good timing or what???)

I found a lot of manufacturers phone numbers on the backs of catalogs that I had. Here is my question, though, will they be able to find info for my order using the PO number that I have from DBS??? What all information do I need to have on hand?

I have 18 outstanding orders!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Robin Kattre]

Does anyone have a contact number for Bari Jay? We are desperately trying to locate a number for them. We have a bridal party of 6 without dresses!

[KJ]

Try These:

BARI Jay Fashions
1400 Broadway, New York, NY 10018
(212) 221-0445


BARI Jay Fashions
225 West 37th Street Floor 7, New York, NY 10018
(212) 382-0084


BARI Jay Inc
225 West 37th Street Floor 7, New York, NY 10018
(212) 921-1551

[Bridal Bees]

Bari Jay's number is 212-221-0445. I just called and they transferred me to Sharon. She will tell you what to do.

Good Luck!

[Joanne Choy]

I, too, am a DBS Authorized Dealer. I have two brides who have yet to receive their bridesmaids dresses. One of them chose a Forever Yours dress. I contacted the manufacturer this morning and they refused to give me information until they hear from DBS officially (they are supposed to hear from DBS on Friday). I spoke with Crystal @ 631-951-4500. Meredith is another contact in the office. I found this phone number on the manufacturers website. So your other companies may have their contact numbers on their websites. If not, you can at least find out where the manufacturer is located and search for a phone number on www.411.com Good luck to you. You can email me at [email protected], if you'd like.

[douped dealer]

does any one have mori lee phone or contact
anyone...please help!
love, lisa

[Desperate]

Raylia's number is 801-233-8454

[Bridal shop owner]

Customer service 561-994-0400

[douped dealer]

thank you i love you!

[jordanbrowning]

Here are the contacts that I have made this morning:

Allure (901) 385-1400...customer must contact them directly

Venus Bridal (800) 648-3687...spoke with Lisa-very helpful!

Mon Cheri (609) 530-1900...spoke with Barbara

Bonny (800) 528-0030...told me to call Christie at Stella's Bridal (410-522-7447) she was actually very helpful and located the gown for me.

Jordan Fashions (866-921-5560)...spoke with Gina-very helpful!

Watters (972) 991-6994

Forever Yours (631) 951-4500...said to call back later today or tomorrow morning

Ilissa/Demetrios (212) 967-5222...spoke with Erica-very helpful!

I am still loooking for a contact phone number for Impression Bridal...if anyone can help I would appreciate it!

-Jordan

[Joanne Choy]

Try 800-BRIDAL-1 for Impression Bridal

[douped dealer]

when i tried to call mori lee with the number posted
i got a golf club...
would you please check the number and let me know what that is?
thanks

[Bridal shop owner]

1-561-994-0400

[Bridal shop owner]

1-561-994-0040

[Taylorjene]

what is the number for Jaquelin?

I ordered a Private Collection dress and I guess I am going to take matters into my own hands.

[douped dealer]

hey guys,
thanks for all your help
does any one have a contact and phone for jessica mcclintock?
i also need mori lees phone number, i keep getting a golf club
with the one i call
thanks so much
love, lisa

[douped dealer]

do you guys know if there is any way dresses that manufacturers have already sent back to dbs will go out? any way to get them?
have you heard if they will ship what they have in the dbs store?
any help would be great!
[email protected]

[Bridal shop owner]

Mori Lee is 1-561-994-0040
Now I think I've got it together...

[poff2710]

The # for Impression is 1 800 bridal-1. Does anyone have a # for Anjolique?

[Joanne Choy]

Below is a compilation of manufacturer phone #s/contacts put together by Kim Strauss based on dealer input.

Mori Lee: 877 946-6674
Fax 561-988-0555

I called PC Mary at 281-933-9678. The Rep. was very understanding. I had to pay for the bridemaids dresses before they would ship but at least I got the dresses

Jasmine 800-634-0224, Mary Lawson -waiting for a return call but was put through to Mary's voice mail


Emme (DaVinci), 888-745-7560, speak with Wendy

Essense of Australia 1-800-941-1550 (Jackie).
They are working with the brides & very nice to work
with!
Davinci a division of Emme
1-888-745-7560

At Jacquelin I spoke to KIM, (239) 277-7099 & faxed her copies of the invoice
Kim Sealander
800/732-8077 x2126
Wonderful Lady to deal with!!!
Fax 239 277-9863

Demetrios will work with money order for wholesale cost if the brides have their P.O. number, no dealer calls.(212) 967-5222
Alexia Designs - 866-425-3942 - talk with Monica. Will have to pay for the orders again by money order or certified check before they are shipped, but they will get shipped directly to me.


Casablanca 714-758-8888 Waiting for word.

Edward Berger 212-594-0662 Sending to me directly. Won't issue catalogs to dealers at this time to set up your own account.


AA
Not so good. They said they are waiting for "Official" word and have not received it. They won't take info from dealers ONLY brides
1-800-528-3589

Alfred Angelo 1(800)528-3589 .

Bari Jay 212-391-1555 Susan
Bari Jay was helpful. They will only ship to the DBS rep. You can send the information to them via email at [email protected]. Susan helped me. She took my credit card number and is sending the dresses to me

BILL LEVKOFF
Wonderful to work with!!!
Haley 914-220-5262


Bonny, they told me to call Christie
at Stella Bridal's (410-522-7447)...I did and she was
Forever Y
Forever Yours is now talking to us. We need to pay by credit card for cost plus shipping, and they will release the dresses.
631-951-4500

IMPRESSIONS
Again, waiting for "official" word and won't do anything. Also said my PO don't match any of theirs.
832-947-2000 I have talked with Impression and they will work with you - if you keep asking for the supervisor. Also, you can give them Martins account number and they are much more willing to work with you after you say you have it - don't ask where I got it - the account number is 2986646.

Jordan
Wonderful
Claire
212-921-5560
Jordan (866) 921-5560 Contact: Gina
everything needs to be faxed

Dessy
Wonderful
800-444-8304
Ginger
@152

Private Label by G - 800-858-3338 - speak with Christie - very helpful, will confirm if gowns are there and they will ship directly to you - will charge additional $100 per wedding gown for handling plus shipping.

Venus Bridal (800) 648-3687 Contact: Lisa

Mon Cheri (609) 530-1900 Contact: Barbara

Watters (972) 991-6994

Forever Yours (631) 951-4500

Both Allure and Demetrios told me that the customer
needs to contact them directly as opposed to the
dealer.

actually able to help me locate my order with Bonny.

[kitty622]

Jacqueline Bridals is 239-277-7099. Speak to Kim at extension 2126.

[jlyno98]

They are shipping as we speak. You can track gowns online by PO# at UPS.com to see if they have shipped. I had some ship Friday, Monday and Today, so I know they are going out. The concern is that I do not know if they are shipping exactly what the bride ordered or just something "comparable". I am asking these customers to let me know. What a nightmare for everyone.

[douped dealer]

i was told they are not shipping any bridesmaids dresses...were any of the orders you got bridesmaids or just bridals?

[Amy T]

Hi Heather!

Kim Strauss has been sending out updates listing the manufacturers' contact information. If you have not received these, please let me know. I'd be happy to forward these to you.

Best,
Amy (#2331)
[email protected]

[Lin]

Does anyone know what Alfred Angelo is telling the brides? Are they selling the dresses to them at wholesale or retail? HELP!! I have tried to talk to AA directly and they absolutely will not give me any answers other than they have the order.

[Bobbie]

I had a bridesmaid call today. They shipped a Mori Lee and she ordered an Impressions.

[juliedooley]

Does anyone happen to have information on the landlord for the Martin's property in Baltimore? My fiance is actually traveling there for work next week and I found out from my dealer that my BM dresses were shipped to DBS in June, so I'm hoping they might still be sitting in the warehouse and not shipped to some other unfortunate bridesmaids! My hope is that whoever owns the building might be able to let my fiance in to see if the dresses are still there. But from the article that talked about the store opening up this weekend to sell off remaining items, I'm also afraid someone else will buy my dresses!
I waited a couple weeks before placing my order at the beginning of April and now I'm kicking myself since I might have been able to get my dresses after all had I not procrastinated. Still, who would have seen this coming?

[auggie]

For those of you who have contacted Dessy how long did it take them to get back with you? I had to leave a message with them around noon Eastern Time today (7/13). My dealer also left a message with Ginger this morning (she had other Dessy orders besides mine) and I emailed around the same time.

I'm sure Ginger at Dessy is incredibly busy but the wait is killing me. I just want to make sure my message doesn't get lost in the shuffle. If I don't have dresses I want to know asap so I can figure out what to do. UPS has been contacted and we do know that as of noon today the dresses hadn't been shipped.

At this point any news is good news, because it's better than not knowing!

[Audley Loewen]

Ginger at Dessy has been very helpful and cooperative with me. My bride's dresses were to arrive at the end of this month. I had my bride call her credit card company, who told her they would credit her account (pending an investigation, of course).

Ginger told me that my bride's gowns are there and are waiting to be shipped. As soon as I get word from my bride, I'll have them sent.

Try to be patient with Ginger...she's overwhelmed with calls and e-mails.

God's blessings to all.

[mrsshep]

Congrats on your new baby. I just had my first 8 mths ago. In the next couple of hours this mess will be put in perspective for you. Concentrate on your new baby. I have one dress out and called the mfg. You will need your PO # off your little yellow order form sent back from the service center. The mfg I'm working with is requiring me to send a certified check to them for the costs plus shipping. One of the reasons this hurts so bad is because we have not been told the truth. Never, EVER do you sweep stuff under the carpet. You must always be truthful. I do wish someone from "management" would come forward and let us know what is going on. If there is some illness (which we all have problems), then what better place then to have all these dealers pray for you. I know the sting would have been a whole lot less. You have to always do that which is right no matter what. Bankruptcy hurts everyone.....I encourage all of us to keep trying to assist each other and to come up with solutions. Enjoy your time in the hospital because you gonna be one tired "pup" for the next 6 weeks :)
Mrs. Shep

[mrsshep]

not real sure about this but....if merchandise is in the warehouse and this goes to bankruptcy court, the merchandise becomes assets of the court. Merchandise will probably be "liqudated" to take care of some debt. I am not an attorney but this is my opinion on how this works based on past experience. In order to receive "secured" collateral you have to have a "lift of automatic stay" from the Bankruptcy Judge. I'm not sure you will get that. Pretty tough. I am assuming as DBS dealers we will have to file claim thru the bankruptcy court to recover some of the loss. The confusing part about all of this is why a chapter 7. Normally, for businesses you file a chapter 11 not 7. Chapter 7 & 13 I thought were normally for personal. Very intersting. Again,,,,,I'm certainly not an attorney and this is just my opinion.

[tressaucy]

I also ordered a Jessica McClintock dress for myself (the bride) and for the maid of honor. I did not think that we would receive anything from DBS because our orders were placed on June 22 and we were not supposed to receive our dresses until around September 15. I received a wedding dress with a lot of beading and what is probably a three foot train. The maid of honor received two dresses, both of which are not what was ordered. The letter enclosed in my box said that Jessica McClintock could be reached at 800-333-5301. I called on Monday, which was the first day they were open (the whole company takes a week long vacation every year, or something like that) after this whole thing came to light. As soon as I mentioned DBS, I was transfered to Merrie. I faxed her my information last night and she called me earlier today (Wednesday) to say that she would release the dresses to me for the same cost as DBS had promised. She has been a delight to work with. Also, if you're interested, I have a "Rosita" with the tags still attached. if you or anyone else is interested in either of the dresses I have, please e-mail me. By the way, for any brides in a lurch by this situation, I am under the impression that you can order anyJessica McClintock dress and receive it "next day" for about $25. In closing, I would like to say that Jessica McClintock has been amazing to work with.