Jacksmommy2b
01-29-2008, 12:22 PM
I ordered 2 pairs of converse sneakers for Jack on clearance for $14.00 each.
A few days after we got them I got a GH email saying bigger reductions were taken and sure enough the sneakers we now $8.00.
I called CS - not really thinking I would get anything back but thought it was worth a shot - and the rep was super nice, helpful and returned the whole $12 difference to my CC!
Yay for GH! I was hesitant to order from them having never used them before, but after CS like that, I'll be sure to use then again!
A few days after we got them I got a GH email saying bigger reductions were taken and sure enough the sneakers we now $8.00.
I called CS - not really thinking I would get anything back but thought it was worth a shot - and the rep was super nice, helpful and returned the whole $12 difference to my CC!
Yay for GH! I was hesitant to order from them having never used them before, but after CS like that, I'll be sure to use then again!