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LBW
01-20-2009, 10:21 AM
Sigh. I have ten minutes of time to talk to a CSR on the phone, and the Cablevision voice mail says they are closed today because of the holiday. What? I didn't realize inauguration day was a national holiday.

egoldber
01-20-2009, 11:23 AM
Where is their CS center? Many businesses are closed near Washington DC because it simply is not possible for many people to actually get to work today.

TonFirst
01-20-2009, 11:40 AM
Also, you may have called before their opening hours and gotten a message that's leftover from yesterday, which *was* a holiday - I got a similar message when I called my bank (a local bank, not a national one) this morning a few minutes before they opened at 9.

LBW
01-20-2009, 12:22 PM
They're open now. I called at 9-ish, and then after 10 and got the message each time. When I tried again after 11, they were answering the phone. I guess they got a late start this morning!

I'll have TV again starting Friday! (We've been using a rabbit ear antenna since August.)