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View Full Version : JJ Cole Customer Service



tmonroe
02-02-2009, 06:16 PM
is excellent! DD has already outgrown her Bundle Me and she's not 1 year old. My friend has the same one and her daughter is bigger and longer but hasn't outgrown hers so I called customer service. They had me measure it and guess what? They said it's one of those not often occurences where it's not the size it should be. They're sending me another one when they get this one back. Mine has a two year warranty. When I told her I purchased it at Marshall's she said they normally don't warranty their products purchased at Marshalls or TJ Maxx but she would do it for this time. I thought that was really nice. I asked her if I can just get the Toddler one instead. Great customer service. I was so impressed with the ease in which I was able to handle this.