DrSally
02-24-2009, 09:55 PM
Do you want to hear how it took 3 hours out of my day to get an amoxicillin script for DD (ear infection)? After a hectic morning of dealing with sick DD and getting DS ready for school, drop him off at school, run an errand, and go to the dr's ofc for DD. She has an ear infection from a cold. Thought I would stop at Walgreens right on my way home as it would be quicker since I don't have to go through a big store (usually go to Target) and it's right on my way. I wanted to get her started on it right away. That way I could get her home and a nap before picking DS up from school.
Walgreens told me it would take 15 min, great. We waited and it took closer to 45 min. DD was crying b/c she was hungry and tired. I go to pick it up at the desk and they are sooooo slow, "do you have insurance?" I said very irritated, "I gave it to you". Then had me mixed up with someone else in their computer, "no, that's not me, I told you I've never been here before". It took them quite awhile to get me into the computer right and print another label. THEN the woman handing it to me, also the same person who mixed the solution (I saw her shaking it), said she was sick and started coughing! I almost asked for someone else to mix a new bottle, but needed to get out of there. Oh, and they didn't have the right size syringe, so she said I'd have to give 2 syringe's full. OK, well, like I really want to double dip into the medicine with a sick child (I always wash it after dosing).
So, I get home, clean up a poop explosion, and take the medicine out of the bag to give it to her and it's this super wide container with a 3 inch wide open mouth. The pink sugary liquid is drenched down the side of the container, it is sloppy all over the place. Yuck! It just felt totally unhygenic to me. I'm not going to but a syringe into this jar and give it to DD.
So, I called and they said they'd make me a new one. Since It wasn't on my way to DS's school and I didn't want to deal with them again, I told them I would get it somewhere else. The peds office called a new script into Target. Stopped on the way to pick up DS. Pharmacy not open but no note on the door. Picked up DS, stopped on the way back. Walked around the store and waited for them to fill it. When I went to the pharmacy, they said they had a prob b/c the insurance co wouldn't ok filling it again b/c they just filled it. They were able to call and get an override, but that took awhile and then they had to fill it. It took me an hour in Target and I missed DS's nap. THEN, I had to drive back to Walgreens and get a refund.
Thanks if you've read this. I just feel like I wasted so much time and gas today.
Walgreens told me it would take 15 min, great. We waited and it took closer to 45 min. DD was crying b/c she was hungry and tired. I go to pick it up at the desk and they are sooooo slow, "do you have insurance?" I said very irritated, "I gave it to you". Then had me mixed up with someone else in their computer, "no, that's not me, I told you I've never been here before". It took them quite awhile to get me into the computer right and print another label. THEN the woman handing it to me, also the same person who mixed the solution (I saw her shaking it), said she was sick and started coughing! I almost asked for someone else to mix a new bottle, but needed to get out of there. Oh, and they didn't have the right size syringe, so she said I'd have to give 2 syringe's full. OK, well, like I really want to double dip into the medicine with a sick child (I always wash it after dosing).
So, I get home, clean up a poop explosion, and take the medicine out of the bag to give it to her and it's this super wide container with a 3 inch wide open mouth. The pink sugary liquid is drenched down the side of the container, it is sloppy all over the place. Yuck! It just felt totally unhygenic to me. I'm not going to but a syringe into this jar and give it to DD.
So, I called and they said they'd make me a new one. Since It wasn't on my way to DS's school and I didn't want to deal with them again, I told them I would get it somewhere else. The peds office called a new script into Target. Stopped on the way to pick up DS. Pharmacy not open but no note on the door. Picked up DS, stopped on the way back. Walked around the store and waited for them to fill it. When I went to the pharmacy, they said they had a prob b/c the insurance co wouldn't ok filling it again b/c they just filled it. They were able to call and get an override, but that took awhile and then they had to fill it. It took me an hour in Target and I missed DS's nap. THEN, I had to drive back to Walgreens and get a refund.
Thanks if you've read this. I just feel like I wasted so much time and gas today.