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View Full Version : bestbabygear.com is WORST customer service



MimiSirois
02-26-2009, 03:53 PM
I'd advise against ordering from bestbabygear.com.

I ordered pacifiers on 1/7/09, received an order confirmation...it is almost 2 months later and I have not received them. I emailed the company twice because they insist you email them if you need customer service and they do not have a phone # listed anywhere on their site. I never received a response to my emails.

I found a number for them via www.anywho.com. I took my chances because there is no address on the website either, but it does say CA residents will be charged sales tax, so I determined that's where they are. The woman who answered said I have the wrong number.

My son will be too old for pacifiers by the time they arrive (if ever!). It doesn't look like I've been charged for them (yet) so that's positive.

Thanks for listening.

hth,
Michele