PDA

View Full Version : Question re: DVD


katerinasmom
03-31-2009, 09:46 AM
DD's copy of Beauty and the Beast is damaged. We need to get a new copy but this title is currently in the Disney "Vault". I looked online and there are plenty of places to get one from but I don't want to risk (1) that it is not a new copy and the seller is offloading another damaged used one on my and (2) that I get a copy that will only work in Malaysia.

Anyone have any success getting new factory sealed but "Vaulted" Disney titles online without having to mortgage your house to pay for it?
Radosti
03-31-2009, 09:53 AM
Years ago, I WANTED cinderella. Which was in the Vault. I ordered a copy from Ebay. It came from Singapore. It worked fine, but was clearly NOT a Disney sanctioned DVD. I was fine with it as I wanted it at a time that Disney wasn't providing it...
egoldber
03-31-2009, 09:55 AM
Disney has an official replacement program:

http://disney.go.com/disneyvideos/dvdsupport/faq.html#common0
katerinasmom
03-31-2009, 09:58 AM
Disney has an official replacement program:

http://disney.go.com/disneyvideos/dvdsupport/faq.html#common0

That is fantastic! Thank you for this info.
pinkmomagain
03-31-2009, 10:39 AM
Disney has an official replacement program:

http://disney.go.com/disneyvideos/dvdsupport/faq.html#common0


Wow, who knew! Another "thank you" for posting this!!!