Nooknookmom
05-09-2011, 05:37 PM
So my first Boden order came Sat. :) I had ordered 3 skorts for DD and 2 arrived (one is still on its way, lol). I about knocked DH over getting to the mailbox!!
I am super impressed with their customer service, of the two skorts that came, one fit perfectly and the other was sized incorrectly b/c it was easily an inch smaller than the other.
I called the CS line and the gal was SO helpful, sent my replacement out and gave me a small credit for my next order (I didn't even grumble or think about asking for one either).
We had a little convo about our girls the same age and man was I pleased - they are spot on.
DD loves the fishy skort that she could wear and I love the quality. It is a tad big but I wanted them to last a long time since here in SoCal, we have hot weather into October.
Yay Boden, Yay!
Oh and thank you again (I forgot who it was) for the 20% coupon code :) :)
I am super impressed with their customer service, of the two skorts that came, one fit perfectly and the other was sized incorrectly b/c it was easily an inch smaller than the other.
I called the CS line and the gal was SO helpful, sent my replacement out and gave me a small credit for my next order (I didn't even grumble or think about asking for one either).
We had a little convo about our girls the same age and man was I pleased - they are spot on.
DD loves the fishy skort that she could wear and I love the quality. It is a tad big but I wanted them to last a long time since here in SoCal, we have hot weather into October.
Yay Boden, Yay!
Oh and thank you again (I forgot who it was) for the 20% coupon code :) :)