DEAD Cheap Uggs!

[Melaine]

http://www.thetannery.com/Search.aspx?g=3&bid=107&dept=79&cat=84&mode=brand

Authorized retailer, I looked it up. Found on SDs.

ETA: Prices have gone back up. FX'd for those who ordered.

[danagee]

I'm tempted but it seems suspicious- even their Danskos are under $50...

[Melaine]

I agree it seems a little nuts (especially with all their styles so low under retail). I figure if they didn't seem authentic you could just contact Ugg, because it is on their authorized retailer list...

[Melaine]

You can always price match to Nordstrom if you are nervous.

[SnuggleBuggles]

Ooh, tell me more about the Nordstrom price match. How does that work?

Beth

[Melaine]

And shipping is free

[TwinFoxes]

I placed an order for Bailey Buttons. But I have a feeling if it goes through I'll be getting a cancel notice. Worth a shot though!

[sf333]

They have a B&M store in the Boston area. All sorts of terrible reviews about that store, not sure if that will translate to online orders or not...

http://www.yelp.com/biz/the-tannery-cambridge-2

[Melaine]

Ooh, tell me more about the Nordstrom price match. How does that work?

Beth

I haven't done it but people say it works, you go to the bottom where it says live help. I think there is a line of people waiting to chat now because of SDs.

[calv]

You can always price match to Nordstrom if you are nervous.

really, really want a pair of dansko clogs. uggh are these fake? :(

[Momit]

I can't even get on the site now...

[Melaine]

According to SDs, Nordie's has been notified that these are pricing errors and will not price match. I will be surprised if I don't get a cancellation on the one pair I ordered. But, I figured it was worth the risk. I did get my one pair of Uggs for $40 and they are real, so I was hoping these would ship!

[Mommy Of A Little Angel]

Took awhile to get the order through. I added the ones I wanted to my cart early on then tried to price match to Nordstrom. I got the "we are investigating and will get back to you" so I went ahead and put my order through. It did take a few tries but I got a confirmation email so *hopefully* they honor the prices but I am not holding my breath! ;)

Thanks for finding the deal! I'm always up for a gamble!

[Momit]

Finally got my order in. Fingers crossed. I wanted to do a little more shopping around but didn't want to delay any more. Thanks for posting, Melaine!

[ray7694]

Webstie down:(

[JBaxter]

I just got 3 notifications of the ONE pair I was trying to order. The page kept going white so I refreshed. I emailed them before the site went down. I dont need 3 pairs of Uggs LOL

[JBaxter]

Just got through to The Tannery. Very nice lady. Their system is CRASHED. She said all orders placed in the past few hours will most likely be cancelled.

[erv917]

I can vouch that this is a B&M store in the Boston area. Totally agree with the Yelp reviews about their horrendous customer service. I once tried on some boots there, and said to the man helping me (who I think might have been the owner) something like "Thanks, I am going to think about it," and he literally put his hand on my back and shoved me towards the door!:47: If this is a price error, I wouldn't hold my breath about them honoring it!

[Melaine]

Just got through to The Tannery. Very nice lady. Their system is CRASHED. She said all orders placed in the past few hours will most likely be cancelled.

I'm expecting a cancellation too....but I'd like to know what made them mis-price such a HUGE amount of merchandise on their site! I know price mistakes happen, but this is ridiculous!

[JBaxter]

Prices are back up. Double the "sale" prices

[Melaine]

Anyone got a cancellation on these? I'm still hanging on to a tiny hope they might ship....

[Momit]

I've been wondering the same thing. No cancellation yet...

[Melaine]

Some people on SDs have....I feel like they have had time to cancel and somehow I'm just hoping they will slip out into the fedex truck before anyone realizes the mistake!

[TwinFoxes]

Were your CCs charged? I haven't gotten a cancel yet, and I don't see a charge (but it could be lost in the sea of Lands End charges!!!)

[Momit]

Were your CCs charged? I haven't gotten a cancel yet, and I don't see a charge (but it could be lost in the sea of Lands End charges!!!)

I'm right there with ya!

[Melaine]

I don't know how to check online. :bag

[MrsZaz]

Haven't received any information (good or bad) about my Uggs. Has anyone heard anything?

Colleen

[TwinFoxes]

I have a feeling they're just going to ignore the whole thing. Not cancel, nothing. Oh well, at least my card wasn't charged.

[Melaine]

I have emailed them twice and got no response. I can't imagine anyone handling a situation worse. I can't believe they aren't even sending an email. The confirmation says it will ship within three business days IF THEY DON'T contact you about problems within 2 business days. I can't believe they aren't even going to dignify us with cancellations.

Truly disgusted.

[lcarlson90]

I didn't order but I read on another site that they cancelled all orders.

[TwinFoxes]

I didn't order but I read on another site that they cancelled all orders.

That may very well be true, but they certainly didn't tell me about it! :) I'm honestly not all that disappointed, it seemed too good to be true, and almost like a bonus if I had gotten them. But wow, they really don't care about customer service, to not even offer a "sorry, because of a pricing error" email.

[Melaine]

http://i286.photobucket.com/albums/ll113/MamaMelaine/tannery.jpg

[Momit]

http://i286.photobucket.com/albums/ll113/MamaMelaine/tannery.jpg

Seriously? That's a pretty lame apology.

[TwinFoxes]

Where's the "B.S." smiley? I'm sure it was an internal error, not an unauthorized changing of their prices. Eh, whatever. Like I said, I'm not too surprised.

Thanks for following up Melaine.

[Melaine]

Worst CS ever, honestly, not that I am surprised. What company ignores orders placed for SIX days and then sends out an email saying, "but it was not our fault"?! Of course it WAS your fault. Take responsibility! Did they really think we would just forget and not expect an explanation?

Probably good for me since I have bought a bunch of other stuff I hadn't planned to so it's probably better the order didn't go through, budgeting wise!