edurnemk
01-11-2013, 04:42 PM
Would you return something that worked well for months, then malfunctioned, and then mysteriously started working again?
We got the Phillips Avent digital monitor (http://www.amazon.com/Philips-AVENT-Basic-Monitor-Technology/dp/B001COIH3A/ref=sr_1_1?s=baby-products&ie=UTF8&qid=1357936688&sr=1-1&keywords=philips+avent+monitor)for DD. I was pretty happy with it for the first few months, even though IMO the volume, even in it's highest setting - is too low. However about a month ago the receiver unit would start beeping alerting that it lost the signal, if I moved it closer to the nursery it would pick it up again, but it came to a point when it would loose the signal if further than 15-20 feet from the nursery (which meant I couldn't use it in the family room, kitchen and laundry room). As if this wasn't enough after Xmas one day I could hear DD crying, but nothing was coming through the receiver. It happened a couple more times and then I discovered the sensitivity had been reset to the lowest level, no idea how that happened since I never change the settings on the receiver, we only turn it on and off.
Anyhow I got it through Amazon and we're within the return window, so I requested a return label to return it for a refund, and that same day it started working again. It's been fine for over a week now. So do I return it? DD still sleeps in our room, but I worry about it not working in the middle of the night once we move her to the nursery.
If I return it, which one should I get to replace it?
We got the Phillips Avent digital monitor (http://www.amazon.com/Philips-AVENT-Basic-Monitor-Technology/dp/B001COIH3A/ref=sr_1_1?s=baby-products&ie=UTF8&qid=1357936688&sr=1-1&keywords=philips+avent+monitor)for DD. I was pretty happy with it for the first few months, even though IMO the volume, even in it's highest setting - is too low. However about a month ago the receiver unit would start beeping alerting that it lost the signal, if I moved it closer to the nursery it would pick it up again, but it came to a point when it would loose the signal if further than 15-20 feet from the nursery (which meant I couldn't use it in the family room, kitchen and laundry room). As if this wasn't enough after Xmas one day I could hear DD crying, but nothing was coming through the receiver. It happened a couple more times and then I discovered the sensitivity had been reset to the lowest level, no idea how that happened since I never change the settings on the receiver, we only turn it on and off.
Anyhow I got it through Amazon and we're within the return window, so I requested a return label to return it for a refund, and that same day it started working again. It's been fine for over a week now. So do I return it? DD still sleeps in our room, but I worry about it not working in the middle of the night once we move her to the nursery.
If I return it, which one should I get to replace it?