Oriental trading Company returns?

[daisyd]

I ordered gift bags which are the wrong size from OTC. Any chance they'll accept exchanges? I looked at their returns policy but couldnt tell. TIA!

[daisyd]

I called today. Initially they said I'd have to pay shipping. When I mentioned that the bags were actually stuck together making them rip on separating them, CS said they'd give me a merchandise certificate and I didnt need to return the product.