Since when is this experimental Aetna? (possible TMI)

[theriviera]

I have a huge bill (>$500) for routine lab work because Aetna is claiming that it is experimental. Apparently, before swabbing for a yeast infection, my OB/GYN should have called Aetna first. F*&*ing ridiculous. On the plus side, I'm trying to work in the words yeast infection over and over to the idiot guy from Aetna that i'm talking to. :rotflmao:

[catsnkid]

Call your doctor and complain..

[NCGrandma]

Call your doctor and complain..

Or maybe start with the doctor's office manager/billing person. Sounds like the doctor's office or lab may have inadvertently miscoded it.

[theriviera]

Or maybe start with the doctor's office manager/billing person. Sounds like the doctor's office or lab may have inadvertently miscoded it.

I did the first time, almost 2 months ago after speaking with the lab and Aetna. The manager provided dx code but Aetna still rejected it. I asked Aetna to call my dr. office which they did. The manager now has the new guidelines so I hope this can get worked out now. So annoying!

[crl]

That's bizarre. Hope it gets worked out!

Catherine

[AnnieW625]

I got billed $525 for routine lab work because I had a "condition." I was having my yearly routine labs from my physical done to see if I had and they were checking for a thyroid condition. I called the insurance company and then had a conference call with the insurance guy and the receptionist/billing lady at my doctor's office. It took about 4 months to get the thing settled, but it finally got settled and I am happy about that!

Good luck!

[StantonHyde]

At this point, you need to be using VAGINA!!!!

[pharmjenn]

At this point, you need to be using VAGINA!!!!


That is what I was going to say. Work the words vagina, itching, etc into the conversation. Good luck. I had a bacterial swab done at my doctors office during a routine exam. He sent it to the hospital across the street, as that is the lab he uses. My insurance only wanted to pay a minimal amount because I didn't use the lab at my hospital.
After explaining that I don't think the lab techs wanted to take that sample, either as a hand off from me, or get the sample themselves, I finally got it paid at the higher reimbursement.

[Rainbows&Roses]

I hate Aetna. I agree with PPs "yeast infection in my vagina" is the better phrase to start using.

[georgiegirl]

Seriously? I agree with everyone else. Use the words vagina and yeast infection many times. Also the phrase "cottage cheese-like discharge" is bound to get some results.

[elizabethkott]

Seriously? I agree with everyone else. Use the words vagina and yeast infection many times. Also the phrase "cottage cheese-like discharge" is bound to get some results.

:rotflmao:

I vote for, "sir, you've obviously never had to deal with a cheesy vagina before".


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[BabyBearsMom]

I think you should say "vagina" as much as possible. "So when my doctor swabbed my VAGINA should she have been on the phone with you at that time because I think that would be hard with her hands in my VAGINA. Since, you know, my yeast infection was in my VAGINA. Have you ever seen a VAGINA with a yeast infection. It's not a pretty VAGINA, no siree."