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View Full Version : cafekid bed broke--buy new one or wait for customer service on Monday?



JustMe
12-14-2013, 12:26 PM
Dd has has a cafekid trundle bed for 7 years. This morning one of the sides came down---the wood broke. I also see that the other side is starting to break. I called customer service and, of course, they are not open until Monday. Anyone know if there is any chance they can sell me these parts? Or do I just need to realize that we need a new bed? Of course, this happened the day after I lost my car keys!

minnie-zb
12-14-2013, 12:55 PM
Do they still make the model you purchased? I would think that will play a big part in whether or not they have extra parts.

JustMe
12-14-2013, 01:04 PM
As far as I can tell, I think they do.

BunnyBee
12-14-2013, 02:32 PM
What about calling a store that carries the brand? They may know whether it's possible to order parts.

MommyofAmaya
12-14-2013, 02:48 PM
We had bed rails crack in DD's Powell furniture bed a few years ago. They sent new rails after I sent pics. It is worth a try.