lizzywednesday
03-20-2014, 01:48 PM
I have a company-issued laptop for work; I telecommute 3 out of 5 days.
Since Microsoft is pulling support for Windows XP at the end of the month, IT upgraded my laptop to Windows 7 on Tuesday.
It worked fine yesterday, a telecommute day, but today ... today, I don't know if it's the OS or what, but my e-mail isn't working.
This is really frustrating because ... 90% of my job is conducted via e-mail.
I cannot receive e-mail.
I cannot send e-mail.
I can't even ACCESS the stinking program because it's not responding.
When I start the program, I get an install dialogue. WHAT THE WHAT?
So, I spent the whole morning not realizing that my email wasn't working ... and I really need someone to follow up on another ticket (unrelated) so I can complete a project tomorrow. It's actually essential that I get an answer about this other issue while I'm in the office, because I don't have access to the programs required to complete it at home due to the company not wanting to license them department-wide ... and I can't even tell my teammates I'm e-mail less because ... I have no email. (How's THAT for a Kafka-esque problem??)
I honestly hope it's a simple fix that they can do NOW ... I usually leave at 3:30p and it's almost 2p now.
Since Microsoft is pulling support for Windows XP at the end of the month, IT upgraded my laptop to Windows 7 on Tuesday.
It worked fine yesterday, a telecommute day, but today ... today, I don't know if it's the OS or what, but my e-mail isn't working.
This is really frustrating because ... 90% of my job is conducted via e-mail.
I cannot receive e-mail.
I cannot send e-mail.
I can't even ACCESS the stinking program because it's not responding.
When I start the program, I get an install dialogue. WHAT THE WHAT?
So, I spent the whole morning not realizing that my email wasn't working ... and I really need someone to follow up on another ticket (unrelated) so I can complete a project tomorrow. It's actually essential that I get an answer about this other issue while I'm in the office, because I don't have access to the programs required to complete it at home due to the company not wanting to license them department-wide ... and I can't even tell my teammates I'm e-mail less because ... I have no email. (How's THAT for a Kafka-esque problem??)
I honestly hope it's a simple fix that they can do NOW ... I usually leave at 3:30p and it's almost 2p now.