PDA

View Full Version : REI cancelled my order - Bummer...



Mikey0709
03-10-2016, 09:15 PM
Part of it shipped. Ordered 5 items and 3 were cancelled.

Part of the deal was get a $20 gift card if you spent over $100. They also emailed me the gift code. Wonder if I can still use it since my order is NOW under $100? Anyone know?

Liziz
03-10-2016, 09:57 PM
I have no idea, but I think you should still try and I would expect to still be able to use it. If it doesn't work, I'd call and complain and expect them to make good on it. If you cancelled the items, that's a different story, but if they were the ones that cancelled -- they should honor the promotion.

HannaAddict
03-10-2016, 10:41 PM
Sure. I would use it and REI generally has good customer service. If they sent you the gift code it will work.


Sent from my iPhone using Tapatalk

crunchy
03-11-2016, 09:23 AM
Darn! Only 1/7 of mine did- an $11 pair of kids keen hikers that I guess was too good to be true.

And I'd totally expect the code to still work.

Mikey0709
03-11-2016, 04:16 PM
Update - i was still able to use my $20 gift code! SO they got another $100 out of me on a SECOND order within a week!