I got my medium Nilo table today and while I love it, there's a big indentation in the wood frame right under the "NILO" painted name (couldn't it have been in ANY other place?!?!?!?), and on one section of the wood frame, the wood was splintering off (I used sand paper, but now the edge is uneven and dull). This is just the latest "imperfect" large item I've ordered on line that's come damaged, and I just don't feel like returning these things anymore. I wish I could just buy locally, but we don't have any of this stuff available.
My Alex Super Art table came scratched up and I did take the time to deal with customer service, ship back the old table, and wait for a new one -- which was also scratched up -- so I just kept it. TWO Lipper International Rolling Cart Activity tables came totally broken so I gave up on that one. My KidKraft kitchen came damaged with the ice dispenser box broken off the door and a part of it crushed, and the holes on the freezer door where the hinge attaches don't line up, so I have to drill my own holes and have a extra pair of holes in the side of the kitchen (unless I want to deal with getting three new replacement pieces, taking apart that section of the kitchen, and reassembling it again -- which I don't). So, I end up just sucking it up and keeping damaged goods b/c I don't want to wait for a new item, take apart what I have, deal with customer service, and ship back the damaged items. I also don't want my daughter to have to wait to use her things so that I can get a new part which may or may not be damaged as well.
Does anyone else have this experience or am just extraordinarily unlucky with wood?!? Maybe I just expect too much? If the prices weren't so high, maybe I wouldn't have high expectations, I just think that things should be made better.
Thanks for letting me vent!