The music box on our Symphony In Motion Mobile had a piece that broke, so we contacted Tiny Love to ask for a replacement part. Not only did a customer service rep call us back to make sure she was sending the right one, but they sent a whole new music box (instead of just the piece that broke) within a few days. I was very impressed with their customer service. My DD loves all of her Tiny Love toys - I just thought I'd share what great service they have!
Lisa
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05-04-2003 #1
Ruby level (4000+ posts)
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- Jul 2002
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Tiny Love costumer service is great!
Lisa
Emma 11/02
Adam 2/07
Their hands may be small but their feelings are just as big as ours.
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05-05-2003 #2mama2be Guest RE: Tiny Love costumer service is great!
I agree...My mobile had a sound to it and I called and got a message machine and left a very detailed message. In three days I got the part from them...
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