RE: Problems with Babycenter.com
I've had mostly good success with them. I recently placed an order with a 15% coupon for >$100 and the first screen offered me free shipping as well. I luckily printed the order screen as the order did not go through and I had to reenter it, this time not being offered the free shipping. I contacted babycenter and they said I couldn't use two coupon codes (15% off and free shipping) at the same time. I explained that I never tried to use two but that the order form just offered me free shipping. I faxed them the copy of the order form and they reimbursed me the shipping. Not terribly friendly about it, but I got what I wanted.
I like email for customer service, just because it provides documentation of when you contacted them and what was discussed. Maybe try email and calling?
shannon
not-even-pregnant-yet-overachiever
trying-to-conceive :)
PREGNANT! EDD 6/9/03
shannon
~~~~~~~~~~~
Another Queen of the House of Boys:
DS#1 2003
DS#2 my mother's day gift 2012
DH
Mikey, the cat and rhinestone-collared, pink-leashed Schatze, our Rottweiler girl